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Community Messages & Alerts
Drive-thru Only Notice
Effective January 4, 2022, our branches will be operating as Drive-thru only until further notice.
Due to staffing shortages caused by illness, all Resource One Credit Union locations will be operating as Drive-thru only until further notice. In addition, members may experience longer than usual wait times when calling our Member Contact Center team for assistance.
Members can still use our Online and Mobile Banking platforms, Chat, Video Banking, or by visiting a Shared Branch location nearby. ATMs are also available for deposits and withdrawals. We apologize for the inconvenience.
We appreciate all of our members who have been adopting our Digital Branch and finding that Resource One is available 24/7 for most services.
Change to Credit Union Hours
Effective December 6, 2021, our branches, call center, and video banking will have a change in hours.
After temporarily changing our operating hours for the last few months, and upon review, we will be adjusting our hours to provide additional time for our members to access our branches starting Monday, December 6, 2021.
Although our hours are changing, we offer various virtual and alternative services where you can continue to access your account. We appreciate all of our members who have been adopting our digital services and finding that Resource One is available 24/7 for most services.
Branches
| Lobby | Drive-Thru | |
| Monday – Friday | 9:00 am – 5:30 pm | 9:00 am – 6:00 pm |
| Saturday | 9:00 am – 1:00 pm | 9:00 am – 1:00 pm |
Call Center
| Monday – Friday | 8:30 am – 5:30 pm |
| Saturday | 9:00 am – 1:00 pm |
Video Banking
| Monday – Friday | 8:30 am – 5:30 pm |
| Saturday | 9:00 am – 1:00 pm |
Digital Branch
Applying for a membership, new account, or loan is easy with our online apps.
Apply for Membership
Ready to open your membership? We have made it easy to make the move with our online application, and it only takes 10 minutes. Get started with your new Resource One membership today and receive the benefits of being a member.
Apply for Loan
Start your application online for your next auto, personal loans, credit cards, and more. Our loan officers are available to discuss with you one-on-one via phone or email. Plus, everything can be done digitally, even signing documents.
Apply for Mortgage
Get started on your mortgage application to purchase your home or even take your equity from a current home.
Banking on the Go
Why visit a branch? Check out all of our On the Go Banking services available 24/7:
Online Banking
Your accounts and loans are online all the time with our online banking.
Mobile Deposit
Deposit your checks using your phone with mobile deposit.
Transfer Funds
Transfer funds between accounts with online and mobile banking.
ATM Deposit & Withdrawal
Deposit your checks and cash at any of our ATMs.
Mobile App
Download our mobile app for easy access to all of your Resource One accounts and loans.
Quick Search
Ask our online support center anything and receive your answer with its enhanced search.
Check Balances
Check your account and loans by using R1’s mobile app and online banking.
Pay Loans
Pay your loan anytime by transferring in online or mobile banking. You can also play from another bank’s card through Loan Payment.
Mobile Wallet
Paying at the store? Add your R1 Debit Card to your smart devices’ mobile wallet.
Pay People
Send your friend money with PopMoney available in online banking and our mobile app.
MobiMoney
Monitor and be alerted for debit card transactions through the MobiMoney app.
