Resource One makes it easy to do your banking with our Digital Branch capabilities.
Applying for Loans
We are here for you 24/7 through our online loan application. Don’t worry about visiting a branch, we can help you with your loan and even sign documents all electronically. Have additional questions and need to chat? Our loan officers are available to discuss with you one-on-one via phone or email. Their information will be in your application.
Questions about your account, loan, or other information? Our experts are available to assist you in the way you like to communicate. Our team can help you and limit the need to travel.
Questions? Call us anytime to speak with a specialist.
SEND SECURE MESSAGE
Send us a secure message in online or mobile banking to discuss your account or loan needs.
Have a question about general information like a location? Chat us for a quick response.
Making Deposits or Accessing Your Account’s Money
Making deposits can be easy, and accessing those funds even easier. We offer you several ways to deposit or access your money. Please note in some cases, and funds might not be immediately available due to verification or processing, please plan accordingly.
Making Deposits to Your Account
We love to see you in the branch, but we’re happy to save you a trip. Using your smartphone or tablet, you can deposit checks from wherever you are, whenever you want.
It’s simple to set up once you have our mobile app. Log in to your mobile app and select deposit check to get started.
We make transferring money from other financial institutions to Resource One easy, with Bill Pay Transfers. To get started, log in to online or mobile banking and click Bill Pay then setup your other accounts under the transfers tab.
Sometimes you just can’t make it by one of our branches, and we understand! In order to serve you better, we have partnered with other credit unions nationwide to provide our members with easier access to their accounts. Currently, there are more than 5,000 branches participating nationwide in shared branching and we are too! Find a Co-op Shared Branch location near you!
Looking for a way to make deposits on the run? Most of our locations offer either ATM Deposits or Night Drops. Please note in some cases funds might not be immediately available due to verification or processing, please plan accordingly.
Accessing Your Account’s Money
Resource One VISA® Debit Card gives you the convenience and protection you deserve – and benefits that can help you get more out of life.
What acts as a check, looks like a credit card and makes shopping as simple as a swipe? Resource One’s VISA® Debit Card. Plus, because it’s a debit card, you’ll have safe and easy access to your money. So it’s like having cash, but better.
With MobiMoney™ app you can control and manage your Resource One Debit Card. To download the app, simply visit your app store on your mobile device and search for MobiMoney™ (one word). It is free to download on Google Play and the App Store!
- Turn your debit card on/off
- Receive instant card transaction alerts
- Limit card usage based on location, transaction type, and amount
- Set merchant preferences
- View debit card transaction history
Digital Wallet payments are convenient and secure. Resource One Visa® debit and credit cards are digital-payment friendly.
Pay Your Loans Online
We make paying your Resource One loan easy through several options. Find the option that best fits your need!
Transfer in Digital Banking
Make your loan payment automatically or when you are ready by logging into online banking or your Resource One mobile app. Click on transfers and pay your loan from any of your Resource One accounts at any time.
Pay from Another Bank Account in Bill Pay
Pay your Resource One loans from another financial institution account through Resource One’s Bill Pay in our mobile app or online banking.
*If you are using this for the first time there is a $2,000 limit and you will need to verify your external account which may take up to 4 business days.
Pay from an External Account in Payment Center
If you are paying your Resource One loan with a credit card, debit card, or account from another bank we offer Payment Center as an option for you to make your payment. Please be aware there is a convenience fee of $5 for each payment unless you set up recurring payments to avoid the fee.
You can pay your Resource One loan automatically by any other Resource One account or from another financial institution by requesting Loan Payment Transfer and Allocations form. If you are interested in making your payment this way send us a secure message in online or mobile banking’s message center or call us at 1-214-319-3100.
Budgeting and Planning Tools
Discover the personal financial management tools within online and mobile banking. Our Digital Banking Suite is loaded with tools to keep you in complete control of your finances. You’re able to track your income and spending, review and categorize transactions, manage savings goals, and more, all right from your mobile app or dashboard in online banking.
Track your spending habits. With Online Banking, you have the ability to create budgets based on your real spending needs and goals. You can view your monthly spending and income to see how you are creating good money habits.
Set Savings Goals
Fund your goals your way. Save for a vehicle down payment, vacation, or other purchase with Savings Goals in online and mobile banking. You can set multiple savings goals per account and allocate funds to those goals as you’d like.
Paying Your Bills
Are you juggling your rent or mortgage, cable, electricity, credit card payments, and more? Resource One helps you pay all of your bills in one place easily, so you can save time and avoid late fees. Get started with Resource One’s bill pay featured in your online banking and mobile app. Once you have logged in, click on bill pay and get started by adding your bill provider. The best part is you can avoid convenience fees that some utility and other monthly billers charge because bill pay is no charge to you – unless using express pay for same-day delivery. Are you tired of writing checks to your pool cleaner, landlord, or another person? Payments can be sent by check, so even if the biller isn’t set up online, you can pay them with bill pay too.
|What I Need||
|Existing Account Assistance|
|Existing Loan Assistance|
|Debit Card Re-order|
|Manage Debit Card|
|Manage Credit Card|
|Safe Deposit Box Access|
|Skip A Payment|
1 The following branches have deposit drops: Carrollton, Cedar Hill, East Dallas, South Garland, North Garland, Mesquite, Southside, Jones Rd, Oak Forest