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Complaint Notice

If you have a problem with the services provided by this credit union, please contact us at:

Resource One Credit Union
1200 Belleview St.
Dallas, TX 75215
Phone: 1-800-375-3674

This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If the dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

In Person or Mail: Texas Credit Union Department, 914 East Anderson Lane, Austin, TX 78752-1699
Phone Number: 1-512-837-9236
Facsimile Number: 1-512-832-0278
Email: complaints@cud.texas.gov
Website: www.cud.texas.gov

© 2023 Resource One Credit Union. All rights reserved.

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Federally insured by NCUA.

Resource One Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical braches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 800-375-3674 so that we may promptly assist you and remedy any accessibility concerns.