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Security Center

Use the information in these tips, articles, and links to help keep your identity safe.

Reporting Fraud

Contact us immediately if your account has been compromised or you suspect fraud. Do not provide any personal information to an e-mail or website that mimics Resource One. If you suspect fraud, contact us:

Lost or Stolen Cards

To report a lost or stolen debit or credit card, please call 1-800-375-3674 during business hours or 1-800-442-4757 after hours.

Important Security Information

Do not offer personal or confidential information via unsecured email, text, or over the telephone. Remember, Resource One will never contact you and ask for your account number or PIN over the phone, via email, or by any other channel.

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Questions? Call us anytime to speak with a specialist.


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Resource One Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical braches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 800-375-3674 so that we may promptly assist you and remedy any accessibility concerns.