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Security Center
Use the information in these tips, articles, and links to help keep your identity safe.
Reporting Fraud
Contact us immediately if your account has been compromised or you suspect fraud. Do not provide any personal information to an e-mail or website that mimics Resource One. If you suspect fraud, contact us:
- At 1-800-375-3674
- By visiting a branch
- Forward suspicious emails to abuse@r1cu.org
Lost or Stolen Cards
To report a lost or stolen debit or credit card, please call 1-800-375-3674 during business hours or 1-800-442-4757 after hours.
Important Security Information
Do not offer personal or confidential information via unsecured email, text, or over the telephone. Remember, Resource One will never contact you and ask for your account number or PIN over the phone, via email, or by any other channel.
Ready to Get Started?
Virtual Appointment
Ready to apply now, use our virtual video appointment to meet with your representative.Apply in Person
Visit any of our locations to start the process of your new loan.Apply by Phone
Questions? Call us anytime to speak with a specialist.1-800-375-3674