Resource One Credit Union
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Contact Us

Member Service

Resource One is just a call, click or chat away. Connect with us and speak to friendly and knowledgeable Resource One representative.
Available Mon – Fri from 8 AM – 6 PM and Sat from 9 AM – 1 PM.

PHONE

English & Spanish
1-800-375-3674 (Nationwide)
1-214-319-3100 (Dallas)
1-281-720-0550 (Houston)
Other important numbers.

Chat

Get your questions answered in real-time.
Chat now.

SOCIAL MEDIA

Connect with us on social media to report an issue, post a question or simply share your feedback.
Facebook | LinkedIn

SECURE MESSAGE

For account-specific inquiries, sign in to Online Banking, click “Message Center”, then “New Message”.

EMAIL

To make sure emails from Resource One are not spam filtered, add r1cu.org to your trusted senders list.
info@r1cu.org

LOST OR STOLEN CARDS

Call 1-800-375-3674 during normal business hours or
1-800-442-4757 after hours.

MAILING ADDRESS

Resource One Credit Union
PO Box 660077
Dallas, TX 75266-0077

IN PERSON

Visit any of our branch locations for in-person assistance from our friendly staff.
Find a branch near you.

24-HOUR TELESOURCE

Call to access up-to-date information on all of your accounts 24 hours a day.
English & Spanish
1-800-749-7466 (Nationwide)
1-214-319-3131 (Dallas)
1-281-720-0551 (Houston)

ACCOUNT ACCESS

Check balances, pay bills, transfer funds and more from one location 24 hours a day.
Login to Account Access.