Community Messages & Alerts

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Carrollton Branch Closure

After careful consideration, Resource One Credit Union has made the difficult decision to close our Carrollton location at 2501 E. Hebron Parkway #300 Carrollton, TX 75010, effective January 31, 2026. This decision is based on various factors, including market changes and evolving member needs, as we focus on optimizing resources to better serve you.

Account Transition: Our team will work closely with you in the coming weeks to ensure a smooth transition, guiding you to access services at nearby branches or online.

Alternative Locations: Our North Garland branch (2475 Arapaho Rd, Garland, TX 75044) and Southside branch (1200 Belleview St, Dallas, TX 75215) will continue to serve you with the same great service. Thank you for your understanding.

Member Support: If you have any questions or need assistance, please contact our virtual branch at 800-375-3674 or email [email protected]. We’re here to help.

We sincerely thank you for your loyalty and support. Your trust has been vital to our growth, and we remain committed to serving you with excellence.

FAQs

Questions? We have answers. See below for our most frequently asked questions.

After careful consideration, Resource One Credit Union has made the difficult decision to close our Carrollton location at 2501 E. Hebron Parkway #300 Carrollton, TX 75010, effective January 31, 2026. This decision is based on various factors, including market changes and evolving member needs, as we focus on optimizing resources to better serve you.

Our Carrollton location at 2501 E. Hebron Parkway #300 Carrollton, TX 75010, will close its doors, effective January 31, 2026.

Resource One has 6 locations throughout Dallas County. Alternate locations nearest to these branches are:

  • North Garland: 4 miles – 2475 Arapaho Rd, Garland, TX 75044 (Drive-thru & ATM)
  • Southside: 11.5 miles – 1200 Belleview St, Dallas, TX 75215 (Drive-thru & ATM)
  • South Garland: 9 miles – 302 W Centerville Rd., Garland, TX 75041 (Drive-thru & ATM)

Additionally, R1CU participates in Shared Branching. To see a list of Credit Unions and ATMs nearby that will allow you to access your R1CU membership at their facilities, visit co-opcreditunions.org.

To better serve our members, we offer several digital options, allowing you to meet many of your financial needs wherever you are.

New Shared Branch Verification System for IDs – Effective SEPTEMBER 1, 2025

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