We love to hear comments from our members.

If you’d like to share your experience, please contact us below to tell us how we’re doing.

Our members love us, but don’t take our word for it.

It is what it is, great service. Nice people explained everything thoroughly and to the point!!!!

Douglas H.

I can’t believe how your representative helped me out. I joined R1CU because I work in the building where one of the branches is located. Shortly after joining, I got a call about the loan special you were running. I called the rep back, not sure if he could help or not, but the results were amazing. I had just purchased a car – had not even made the 1st payment yet. I was able to get my car refinanced, reducing my monthly payments and the term of my payments. I was in total shock. So, I referred a friend and she was able to get a great deal also. I must confess, as my preferred lender, bank and, finance company, R1CU has me as a customer for life. I am now in the process of closing all my other accounts and banking strictly with R1CU. Thanks and keep up the good work.

Lynette G.

I had never been to a credit union before. I thought you had to work for their company to be a member there. The people were so warm and inviting. They were cheerful, welcoming and very helpful. I was fully educated about the differences in banks and credit unions. There were no fees to open my account, free checks, and the icing on the cake, I got my new debit card on the spot.
That was one of the reasons I kept putting off getting a new bank. I did not want to wait for a new debit card to come in the mail. My old bank had so many fees, rules, and the list goes on and on. It was a nightmare after a while. Not only did I get my debit card the same day, it says “my life, my money”. I love it!!!! That is exactly how I feel. I could kick myself for waiting so long to experience a credit union. I was educated on the type of loans I can get for my new home I am planning on purchasing, options for a new car loan as well as credit cards. It was not a high-pressure scene. I just wanted to take the time out and give a shout out to the staff at Resource One!!!

September H.

I became a member of Resource One in 2007. It was the best financial decision I have ever made. I get the services of a large bank with the personal service of a small hometown bank. The tellers at the branch I most often visit, One Arts, always remember my name. The online banking representatives are always willing to help and every problem I have ever had has been resolved. I especially love that my ATM fees are refunded as I live out of the DFW area and there are no Resource One’s out here. When any of my friends complain about their banks, I always suggest they try Resource One! I’m a very happy customer!

Stephen W.

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Resource One Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical braches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 800-375-3674 so that we may promptly assist you and remedy any accessibility concerns.