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Online Security

Online Security with Online Account Management

In order to further protect your account, we require two levels of authentication. When you enroll in Online Banking with America First, you’ll be required to set up security questions, as well as a captcha word for you to type in on every login. This is called two-factor authentication, making it more difficult for unauthorized people to gain access to your account.

In addition to our strict authentication procedures, we also monitor accounts for abnormal transaction behaviors to help fraud mitigation. We keep you safe when you use Online Banking.

What Additional Measures Can I Take to Ensure Security?

Maintain a clean machine.

  • Having the latest in security, Web browser, and operating systems software is the best defense against viruses, malware, and other online threats.
  • Many programs will automatically connect and update to fight known risks. Turn on automatic updates if that’s an option.
  • Protect all your devices that connect to the Internet, including computers, smartphones, gaming systems, and other Web-enabled items.
  • USBs and other external devices can be infected by viruses and malware. Use your security software to scan them.

Protect your personal information.

  • Ask for protection beyond passwords. Many account providers now offer additional ways for you verify who you are before you conduct business on that site.
  • Make passwords long and strong — combine capital and lowercase letters with numbers and symbols.
  • Create separate passwords for every account.
  • Write passwords down and keep them safe on a list that’s stored in a secure place away from your computer.
  • Own your online presence: When available, set the privacy and security settings on sites to your comfort level for information sharing.

Connect with care.

  • When in doubt, throw it out: Links in emails, tweets, posts, and online advertising are often the way cybercriminals compromise your computer. If it looks suspicious, even if you know the source, it’s best to delete it or mark it as junk email.
  • Get savvy about Wi-Fi hotspots: Watch the type of business you conduct and adjust the security settings to limit who can access your machine.
  • When shopping, see if the sites are security-enabled. Look for web addresses with https://, which means it takes extra measures to help protect your information. Http:// does not.

Be web wise.

  • Stay current. Keep pace with new ways to stay safe online.
  • Be wary of communications that implore you to act immediately, offer something that sounds too good to be true, or ask for personal information.
  • Back up your valuable work, music, photos, and other digital information by making electronic copies and storing them safely.

Be a good online citizen.

  • What you do online has the potential to affect everyone – at home, at work, and around the world. Practicing good habits benefits the global digital community.
  • Post about others as you would have them post about you.
  • Report stolen finances or identities and other cybercrime to www.ic3.gov and your local law enforcement agency or state attorney general as appropriate.
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© 2021 Resource One Credit Union. All rights reserved.

Resource One Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical braches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 800-375-3674 so that we may promptly assist you and remedy any accessibility concerns.