COVID-19

With new Coronavirus (COVID-19) developments happening every day, we’re monitoring the situation and adjusting our plans to ensure we’re doing the most we can to keep you, our staff and the community as healthy as we can.

Connect with Us

Our credit union is considered essential during times of crisis as we provide many of our members' banking services.
Our teams are here for you and will remain flexible to make it safest for members and employees.

Need to visit a branch, our lobbies are here to serve you by appointment only. Our drive-thrus are open and available to assist you with your banking needs, including debit cards, accounts, and loans. Check out our digital branch, where you can do a majority of our banking anywhere, anytime online.

1-800-375-3674

We are here for you, give us a call.

SECURE MESSAGE

Discussing your account or loan? Send us a secure message through online banking.

CHAT US

Have a general question? Send us a chat.

MAKE AN APPOINTMENT

Need to talk? Schedule an appointment.

We’re in this, together.

Digital Branch   Community Messages   Member Resources   Financial Relief

Your money is safe here and you can count on us to keep it secure. Remember, your deposits are insured by the NCUA up to $250,000.

With new Coronavirus (COVID-19) developments happening every day, we’re monitoring the situation and adjusting our plans to ensure we’re doing the most we can to keep you, our staff, and the community as healthy as we can.
Resource One is committed to supporting you through this, so you have the financial assistance you need.

Please know that wait times may be longer than usual at some locations and our contact center.

We know that these unprecedented times may be causing financial challenges. Please contact us at 800-375-3674 and we’ll find ways to work through them together.

We will continue to monitor the situation and will re-open our lobbies as soon as possible. You’ve got the most up-to-date info here on this page. You’ll also see updates on our Facebook page.

How can we help you?

Find out where you can get what you need.

Bank online, anytime.

Online Banking   Mobile App   1-214-319-3131

Did you know most of our services are offered in online banking or our mobile app?

Drive-thru: Just like always, you can do any of your traditional banking.

Extended Service: Typical in-branch service that can now be done in the drive-thru

Instant Issue: Get a new debit card issued, instantly, at the drive-thru.

Over 5,000 ATMs: Find an ATM near you.

Branch Appointment: Need a notary or access to your safe deposit box? Request a branch appointment.

What I Need

Drive-Thru

Mobile

Online

Phone

ATM 1
Cash Transactions
Check Deposit
New Loan Application
Skip a Payment
Loan Payment
Manage Debit Card
Manage Credit Card
Open a New Account
Account Transfers
IRA Withdrawals/Contributions
General Questions

1 ATMs that accept deposits (Southside Branch, East Dallas Branch, Irving Branch, South Garland Branch, Cedar Hill Branch, Spring Cypress Branch)

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© 2020 Resource One Credit Union. All rights reserved.

Resource One Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical braches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 800-375-3674 so that we may promptly assist you and remedy any accessibility concerns.