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Warning Notice
Branch Notices
Temporary Closures: Irving (ATM takes deposits)
Temporary Hours: East Dallas, Carrollton, North Garland are available by drive-thru only from 9 AM - 5 PM
ATM Maintenance: The South Garland ATM is out of service. Locate an ATM that is part of our surcharge-free ATM network.
Our Digital Branch is always open! Manage your accounts and loans through online and mobile banking. Need to speak with someone? Call, chat, or send us a secure message, we will be happy to help.

Branch Appointment

Schedule an Appointment to Visit a Branch

We are asking members who need assistance in the lobby and cannot use the drive-thru or other online channels to schedule an appointment prior to visiting a branch. To protect our visitors and maintain social distancing in our lobbies, we will limit the number of people in a location at one time.

Please fill out the appointment request form to schedule your appointment. A member of our team will follow up with you soon to confirm the date and time you requested is available. Once your appointment is confirmed, we will be happy to assist you in person.

Should you need to visit a location, please review our safety precautions.

We ask that members and visitors adhere to the following safety precautions while in our lobbies to protect yourself and others during your visit.

  • Branches will allow a limited number of members in the lobby area to maintain safety precautions.
  • We are asking all members to please wear a face covering. Members will be asked to pull down their face covering for identification purposes briefly.
  • We ask that you practice social distancing during your visit and remain at least 6 feet apart from employees and other visitors.
  • There will be social distancing cues throughout for you to reference.
  • Our coffee bars and restrooms will remain closed.

If you or someone you have come into contact with has confirmed diagnosis of COVID in the previous 14 days, or if you are experiencing symptoms of a respiratory infection, such as a cough, shortness of breath, or sore throat we ask that you do not visit a lobby and contact us via phone or use a digital service.

Thank you for continuing to practice social distancing and using our digital services during this time while we keep our members and team members safe. We look forward to serving you.

Carrollton - 2501 E. Hebron Parkway #300, CarrolltonDrive-thru
Cedar Hill - 755 N Highway 67, Cedar HillDrive-thru & Appointment
East Dallas - 8344 E. R.L. Thornton Freeway #110, DallasDrive-thru
Irving - 2315 W Airport Freeway #161, IrvingAppointment
Mesquite - 2750 N Galloway Avenue, MesquiteDrive-thru & Appointment
North Garland - 2475 Arapaho Road, GarlandDrive-thru
South Garland - 302 W Centerville Road, GarlandDrive-thru & Appointment
Southside - 1200 Belleview Street, DallasDrive-thru & Appointment
Jones Rd. - 9211 Jones Road, HoustonDrive-thru & Appointment
Spring Cypress - 8720 Spring Cypress Road, SpringDrive-thru & Appointment
Oak Forest - 1400 W 43rd Street, HoustonDrive-thru & Appointment

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© 2020 Resource One Credit Union. All rights reserved.

Resource One Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical braches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 800-375-3674 so that we may promptly assist you and remedy any accessibility concerns.