TestimonialsHear our rave reviews.
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It is what it is, great service. Nice people explained everything thoroughly and to the point!!!!Douglas H.
I can’t believe how your representative helped me out. I joined R1CU because I work in the building where one of the branches is located. Shortly after joining, I got a call about the loan special you were running. I called the rep back, not sure if he could help or not, but the results were amazing. I had just purchased a car – had not even made the 1st payment yet. I was able to get my car refinanced, reducing my monthly payments and the term of my payments. I was in total shock. So, I referred a friend and she was able to get a great deal also. I must confess, as my preferred lender, bank and, finance company, R1CU has me as a customer for life. I am now in the process of closing all my other accounts and banking strictly with R1CU. Thanks and keep up the good work.Lynette G.
I had never been to a credit union before. I thought you had to work for their company to be a member there. The people were so warm and inviting. They were cheerful, welcoming and very helpful. I was fully educated about the differences in banks and credit unions. There were no fees to open my account, free checks, and the icing on the cake, I got my new debit card on the spot.
That was one of the reasons I kept putting off getting a new bank. I did not want to wait for a new debit card to come in the mail. My old bank had so many fees, rules, and the list goes on and on. It was a nightmare after a while. Not only did I get my debit card the same day, it says “my life, my money”. I love it!!!! That is exactly how I feel. I could kick myself for waiting so long to experience a credit union. I was educated on the type of loans I can get for my new home I am planning on purchasing, options for a new car loan as well as credit cards. It was not a high-pressure scene. I just wanted to take the time out and give a shout out to the staff at Resource One!!!
I became a member of Resource One in 2007. It was the best financial decision I have ever made. I get the services of a large bank with the personal service of a small hometown bank. The tellers at the branch I most often visit, One Arts, always remember my name. The online banking representatives are always willing to help and every problem I have ever had has been resolved. I especially love that my ATM fees are refunded as I live out of the DFW area and there are no Resource One’s out here. When any of my friends complain about their banks, I always suggest they try Resource One! I’m a very happy customer!Stephen W.