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Complaint Notice

If you have a problem with the services provided by this credit union, please contact us at:

Resource One Credit Union
P.O. Box 660077
Dallas, TX 75266-0077
Phone: 1-800-375-3674
Email: MemberServices@r1cu.org

This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If the dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at:

Texas Credit Union Department
914 East Anderson Lane
Austin, TX 78752-1699
Phone: 1-512-837-9236
Website: www.cud.texas.gov

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© 2018 Resource One Credit Union. All rights reserved.

Resource One Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical braches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility.
Should you have any problems accessing our branches or website, please call us at 800-375-3674 so that we may promptly assist you and remedy any accessibility concerns.